Who we are
Labirinto Rústico Lda, NIF 516651331, with registered office at Avenida da Europa 14 Loja 1 Vila Real, 5000-557 hereinafter referred to as El Caminho
Our website address is: https://elcamino.pt/
You can contact us using the contact details:
Email: geral@elcamino.pt
Phone: +351 922 267 896
We are committed to protecting your personal data. To this end, we have drawn up this Policy, which is based on our commitment to comply with the rules on the protection of personal data. In addition, we have adopted the appropriate measures to ensure the integrity and confidentiality of your data, as well as all the other rights you have.
What personal data is collected and how it is collected
Emails
When you contact us by email, we collect your email address and name so that we can respond directly to your communication.
This data is stored for 1 month for the purpose of customer support related to orders or technical issues arising from the use of the website.
Telephone contact
When you contact us by telephone, we may collect your telephone number in case we need to contact you again as part of the information or services to be provided.
If you place an order via our telephone contacts, we may ask you for the following information: full name, address, VAT number, email address and telephone number.
The data collected is only used for the purposes of dispatching orders and requesting additional information and/or providing clarification regarding them.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves as if the user were visiting those sites.
These sites may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to that site.
Links to other sites
Our website, at www.elcamino.pt, may include links to other websites that are unrelated to El Camino. The provision of such links is made in good faith, and El Camino cannot be held responsible for the collection and processing of personal data carried out through these websites, nor can it assume any responsibility in relation to such websites, in particular as regards the accuracy, credibility and functionalities made available on them.
How your data is processed
The processing of personal data consists of an operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
El Camino undertakes to guarantee strict compliance with the legislation on the protection of personal data in all cases, which is stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which it was collected or the consent of the data subject was given.
Who your data is shared with
Competent authorities: we disclose personal information to law enforcement and other government authorities to the extent required by law or strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.
How long your data is retained
We keep your data for as long as necessary for the proper provision of information or services.
What rights you have over your data
Right of access
You have the right to confirm that your personal data is being processed and, where appropriate, to obtain a copy of that data and full information about the processing.
Right to rectification
You have the right to correct errors, modify data that may be inaccurate or incomplete and ensure that the information processed is correct.
Right to suppress
You have the right to have your data erased without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.
Right of restriction
You have the right to request the suspension of processing if such processing is unlawful or inappropriate.
Right to object
You have the right to object to the processing of your data if the purpose of the processing is direct marketing or if the processing must be stopped for reasons relating to your personal situation, unless we can prove compelling legitimate grounds for continuing its processing or the processing is necessary to enforce or defend legal claims.
Right not to be subject to automated individual decisions
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or affects you, except where necessary for the performance of a contract, permitted by law or based on your explicit consent.
These rights do not include any personal data that must be kept for administrative, legal or security purposes.
Where your data is sent
El Camino may communicate your data for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory bodies.
Security
El Camino is committed to guaranteeing the protection of the security of the personal data made available to it, and has approved and implemented strict rules in this regard. Compliance with these rules is an obligation of all those who legally access them.
Bearing in mind El Camino’s concern and commitment to the protection of personal data, technical and organizational security measures have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit processing.
Access to Customers’ personal information is limited to employees who have a legitimate need to come into contact with that information in order to provide services to the Customer in the course of their duties.
In addition, third parties who, in the context of the provision of services, process the personal data of Customers in the name and on behalf of El Camino, are obliged, in writing, to implement appropriate technical and security measures which, at all times, meet the requirements of the legislation in force and ensure the protection of the rights of the data subject (in particular, the protection of the privacy and personal data of Customers).
Therefore, any entity subcontracted by El Camino will process the personal data of our Clients, in the name and on behalf of El Camino and adopting the necessary technical and organizational measures in order to protect the personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. In any case, El Camino remains responsible for the personal data made available to it.
Notwithstanding the security measures adopted by El Camino, we would like to warn everyone who browses the Internet that they should adopt additional security measures, namely ensuring that they use a PC and Browser that are up-to-date in terms of properly configured security patches, with an active firewall, anti-virus and anti-spyware, and that they check the authenticity of the sites they visit on the Internet, avoiding websites whose reputation they do not trust.
How to complain
Without prejudice to being able to submit complaints directly to El Camino, through the contacts provided for this purpose, you can complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.
Future changes to this Privacy Policy
In the future, it may be necessary to update or revise this Privacy Policy. El Camino reserves the right to do so at any time and without prior notice, posting the revised version at www.elcamino.pt.
These changes will take effect from the day of their publication and only on personal information collected after the publication of the revised version.